The Business Writing Workshop
High-quality business writing is essential for the success of nearly every organization. Employees who can distinguish themselves as excellent writers increase organizational productivity while boosting their professional statures and positively influencing the trajectories of their careers.
This course will explore the basics of business writing and identify skills needed to write effectively in different situations. Participants will discuss the importance of tone, word choice and consideration of audience and purpose for impactful written communication.
Course Outcomes
- Understand the basics of business writing to build skills as an effective communicator in the workplace
- Write clearly and purposefully to convey the intended message in the intended tone
- Create effective instructional content by identifying the goals and the audience needs
- Identify the qualities of good technical writing and effectively research, document and communicate findings
- Use persuasive writing to build bridges and foster positive working relationships to achieve organizational goals
- Write with diplomacy, transparency and respect to convey the intended message in challenging situations—even when disagreeing or delivering bad news
Course Agenda
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