
How to Communicate With Tact, Professionalism and Diplomacy
It’s a fact: The ability to communicate effectively can make or break your career.
That probably comes as no surprise to you, because as a professional, you’ve seen time and again how people who have first-rate communication skills go further faster in their organizations than those who don’t. But contrary to popular belief, the ability to communicate with finesse and diplomacy isn’t a gift that some are born with and the rest of us lack. It’s a skill that can be learned and mastered, just like any other skill. And this training offers the easiest, most effective way to build essential communication skills.
This intensive communication course boils down tons of information into “the most important of the most important” so you learn the powerful techniques, tools and strategies that will make the most significant impact on your effectiveness. It’s a powerful workshop that combines all facets of on-the-job interpersonal communication — from speaking to writing to listening to presenting — and shows you, step by step, how to master them.
Course Outcomes
- Expert techniques for exerting influence on the actions and attitudes of others
- How-tos for communicating diplomatically in a variety of tough situations
- Strategies for opening the lines of communication to end energy-draining feuding and infighting in your department
- Presentation skills that will make you a standout in meetings
- How to make sure your emails and reports get better results
Course Agenda
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